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I’m getting an error saying there’s no account linked to this email, why?
I’m getting an error saying there’s no account linked to this email, why?
Courtney E. avatar
Written by Courtney E.
Updated over 7 years ago

There are 2 reasons you may be facing this issue:

  1. You are attempting to create an account too soon after check-out. Please allow up to 2 hours for your account to become accessible.

  2. There is a different email linked to your ThreadBeast account (in some instances there may have been a typo during sign-up). To locate the correct email on the account please email us at assistant@threadbeast.com with your full name, shipping address, and phone number so we can pull up your account.

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