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Why am I getting an error that says there’s no account linked to my email?
Why am I getting an error that says there’s no account linked to my email?
Courtney E. avatar
Written by Courtney E.
Updated today

If you're seeing a message that says there's no account linked to your email, it’s usually one of two things:

1. Your account is still processing

After signing up, it can take up to 2 hours for your account to fully register in our system. If it’s been less than that, give it a little more time—then try again.

2. You may have used a different email

In some cases, the email you’re entering might not match what was entered at checkout. (It’s also possible there was a small typo during sign-up.)

If you're unsure which email is connected to your account, email us at assistant@threadbeast.com with the following details:

  • Full name

  • Shipping address

  • Phone number (if provided at checkout)

We’ll look it up for you and help you get logged in.

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