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I have multiple accounts with different sizes, but my packages are coming in one size!
I have multiple accounts with different sizes, but my packages are coming in one size!

Members that sign up with siblings, relatives or friends.

Courtney E. avatar
Written by Courtney E.
Updated over 7 years ago

This issue is occurs when there are two accounts under the same email address and  are common for the following cases:
‌•  Members of same household              
‌• Friends signing up together                  
‌• Parents signing up for separate siblings

Our system does not have a way of recognizing/separating different style profiles for one email address. If you're looking to sign up for two different style profiles you will need to use separate email addresses during the sign-up step below:

If you have already received packages with the same sizing, please notify us at assistant@threadbeast.com and we help with the account as well as getting the correct sizes to you.

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