This issue is occurs when there are two accounts under the same email address and are common for the following cases:
• Members of same household
• Friends signing up together
• Parents signing up for separate siblings
Our system does not have a way of recognizing/separating different style profiles for one email address. If you're looking to sign up for two different style profiles you will need to use separate email addresses during the sign-up step below:
If you have already received packages with the same sizing, please notify us at email@example.com and we help with the account as well as getting the correct sizes to you.