Account Information

12 articles in this collection
Written by Courtney E.

How do I update my style profile?

How to make changes to your account.

Written by Courtney E.
Updated over a week ago

How do I add requests/notes for my packages?

To update your style profile, change sizes, change styles, add notes or requests for what you would like to receive or not receive.

Written by Courtney E.
Updated over a week ago

How do I change my shipping address?

Address Change Inquiries

Written by Courtney E.
Updated over a week ago

What brands do you offer?

Brands we offer

Written by Courtney E.
Updated over a week ago

Can I request brands?

Written by Courtney E.
Updated over a week ago

Can I add notes to my account?

Written by Courtney E.
Updated over a week ago

How do I pause my membership?

Written by Courtney E.
Updated over a week ago

Can I upgrade/downgrade my subscription plan?

Written by Courtney E.
Updated over a week ago

How do I create a ThreadBeast login to update my account information?

Written by Courtney E.
Updated over a week ago

How do I reset my password?

I forgot my password and I'm locked out of my account.

Written by Courtney E.
Updated over a week ago

It’s not letting me log into my account

Written by Courtney E.
Updated over a week ago

I’m getting an error saying there’s no account linked to this email, why?

Written by Courtney E.
Updated over a week ago