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Once a payment is processed, we’re not able to retroactively apply a promo code. That said, we still want to help where we can. Please email us at <a href="mailto:assistant@threadbeast.com" rel="nofollow noopener noreferrer" target="_blank">assistant@threadbeast.com</a> and let us know what happened. While we can’t guarantee adjustments, we’ll review your account and see if there’s anything we can offer. We’re here to make sure your experience gets better with each box—starting with support that meets you where you’re at.

- Promo codes can’t be used with the Basic Plan ($60) or the Baller Plan ($290)
- Only one promotion can be applied per account

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