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My package is being returned—what now?

Written by Courtney E.

Sometimes packages get sent back to us. This can happen for a few reasons:

  • The address provided couldn’t be delivered to

  • The package was refused

  • Delivery was attempted multiple times without success


If your package is returning to us, no stress—we’ve got you.
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Just send us an email at assistant@threadbeast.com with your correct shipping address. As soon as the package lands back at our facility, we’ll relabel and send it right back out to you.
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We’ll make sure your style gets where it’s meant to go—because showing up ready shouldn’t get held up at the door.

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